FAQs for TRACE32 Maintenance Check

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PDF document ( 107KB / 27-Mar-2022 )

After installing a Software Update, TRACE32 complains about an invalid license and switches to demo mode.
Ref: 0277

TRACE32 checks your maintenance contract on every start.

If the end-date of your maintenance contract is older than the revision of your just installed TRACE32 software, TRACE32 switches to a limited demo mode.

The demo mode gives every user the opportunity to receive and test Software Updates. If a user decides to use the Software Update, he must purchase or renew the software maintenance contract.

  • When purchasing a debug cable or a software maintenance contract, you get free software updates for one year.
  • Lauterbach strongly recommends to make a backup copy of the TRACE32 installation directory before applying a software update.

How do I set up TRACE32 for floating licenses?
Ref: 0363

Please refer to the following document:

I lost my debug cable maintenance key, what can I do?
Ref: 0555

Go to https://www.lauterbach.com/register.html

This webpage has an option to retrieve maintenance keys.

What kind of Maintenance Contract do I need for the AutoFocus-II Preprocessor?
Ref: 0337

You do not need any Maintenance Contract for any Preprocessor. The Maintenance Contract for the CPU family you want to trace is already in your debug cable.

When do I need multiple maintenance contracts in one single debug cable?
Ref: 0336

You require a maintenance contract for each Lauterbach debugging product inside your debug cable. A debug cable may contain the feature keys for up to five different CPU architectures. The debug support for one of these five independent CPU architectures is a separate debugging product.

Where can I store my maintenance key?
Ref: 0453

  • In debug cable, CombiProbe, uTrace, Nexus Adapter
  • One or more maintenance keys can directly be stored in the configuration file
    serial_number0 expiration_date0 license_code0
    serial_number1 expiration_date1 license_code1
  • Path to license file can be stored in configuration file
  • In license.t32, that has to be in the TRACE32 SYStem directory

The most current license found in one of these sources is used.

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Last generated/modified: 06-Sep-2023